Retail digitalization trends have accelerated, challenging retailers to adopt innovations in customer processes, services and experiences, while at the same time working to optimize costs.
2021 Hype Cycle for Retail Technology
Retail Intelligence from Entry Point to Checkout and Everywhere in Between
The Turing AI for Retail platform offers advanced AI solutions for retailers to better understand the customer journey and drive in-store actions that enhances the shopping experience, increase associate productivity and improve store operations - all while leveraging existing camera investments.
Advanced AI Solutions to Understand Your Customer Journey
The Turing AI for Retail platform uses advanced Artificial Intelligence (AI) to capture data and insights that can help retailers realize areas for improved operational efficiencies that support a better shopper experience and journey, ultimately increasing shopper loyalty while increasing their bottom line.
Intelligent Queue Management
Accurately monitor, measure, and manage to target service levels and the time customers spend in line and the queue lengths of both cashier and self-checkout.
- Increase customer satisfaction, reducing cart abandonment
- Optimize allocation of front-end resources
- Drive front-end performance across stores, districts, and regions
Garner key insights from the moment a patron enters the store to better staff based on peak and down times and identify your shopper profiles.
- Identity if shopper is an individual or group
- Monitor arrival rate and peak/down periods
- Track and manage capacity limits
Foot Traffic Analytics
Follow the path of shoppers as they travel through the store, giving you behavior insights based on demographics and analysis of buying patterns during their shopping journey.
- View the end-to-end path and volume of shoppers
- Measure time and patterns in various areas of the store
- Optimize store layout to maximize sell-through opportunities
Support LP teams with continuous monitoring of the store floor, back-room, loading dock, and parking lots in real-time, with an advanced rule engine.
- Intelligent flagging of events for fast evidence collection
- Archive video clips in perpetuity
- Advanced video search to support expedient case development
Discover demographic based product engagement metrics for various sections of the store to maximize merchandising effectiveness across departments and end caps.
- Identify demographic engagement across various departments
- Measure performance of various modules and end caps
- Maximize merchandising effectiveness and sales opportunities
Understand demographic-based analytics around age, gender, product interest, and more to gain a holistic picture of your shopper.
- Uncover key shopper attributes such as age and gender
- Gather insights based on interests
- Market to customers based on profiles to drive sales