Turing Vision V1.36 Release Note

Important Note: To obtain the functionality on this new release, update to the following firmware: Bridge: v2.6.2; Edge+: v1.36.3

• 1. VMS Updates

  • Improvement of Edge+ Capabilities

    • Enhance web and mobile functionality to enable users to archive and download Edge+ video histories.

      Users can now conveniently archive and download Edge+ video histories directly from their devices, allowing for easy storage, retrieval, and sharing of important video recordings.

      When Playback is in progress, click the Archive or Download icon and enter the desired start time and end time.

      Site operators, site managers, and customer admins have access to the feature. When a dealer signs into a customer's account with Full Admin Access, they can archive videos but cannot download them.

      

    • Optimize the alert notification mechanism to ensure faster alert creation, enabling users to receive timely notifications.

      The update brings improved alert notifications for enhanced responsiveness. When the alert type in the Rules and Notifications is set to detect "All People" or "All Vehicles", event snapshots are now uploaded to the cloud immediately, eliminating the need to wait for full video uploads. This optimization significantly reduces notification latency to an average of 5-10 seconds.

    • Introduce exiting areas as new trigger conditions for Edge+ detection areas to enhance the relevance of generated alerts.

      Detection areas can now be customized so events are generated when detected objects leave the designated areas. It ensures that events and notifications are tailored to the users’ specific needs.

      To configure the detection areas, navigate to Devices / Settings, select the desired Edge+ camera, go to the "Basic Settings" tab, draw an area and select the trigger conditions.

      This feature is available to customer admins, site managers, and dealers who sign into the customer’s account with Full Admin Access.

      

    • Provides users with the ability to remotely turn on and off the LED indicators on the camera as needed to minimize reflections in specific installation scenarios.

      This functionality allows users to conveniently turn the LED indicators on or off as needed, particularly in installation scenarios where reflections need to be minimized. Navigate to Devices / Settings, select the desired Edge+ camera, go to the "Image Settings" tab, and toggle the LED indicator on or off.

      This feature is available to customer admins, site managers, and dealers who sign into the customer’s account with Full Admin Access.

      

  • Supports 12MP Fisheye cameras

    Adds Smart Turing Fisheye cameras using Turing Vision Smart Installation

    To add a Smart Turing Fisheye camera, configure the camera's Display Mode via the camera's or the NVR's web interface, and add the desired channels to the NVR. Upon adding the channels to the NVR, navigate to the Devices page within the Settings menu on Turing Vision's platform. From there, click on the "+Add Cameras" button to add the Fisheye camera and its corresponding channels into Turing Vision.

    This feature is available to customer admins and dealers who sign into the customer’s account with Full Admin Access.

  • Supports basic Fisheye camera functionalities in Live View and Playback.

    

  • Supports partial configurations of Fisheye cameras

    To configure the Fisheye camera’s settings, navigate to the Devices page within the Settings menu and select the specific fisheye channel associated with the Fisheye camera. Various basic configurations are supported, including Basic Settings, system Info for OTA, Streaming Settings, and Audio Settings.

    Note: For the hardware de-warped channels, only camera name and OSD (On-Screen Display) settings are supported.

    This feature is available to customer admins, site managers, and dealers who sign into the customer’s account with Full Admin Access.

    Note: The Core AI is supported on the specific fisheye channel associated with the Fisheye camera and the fisheye camera requires one Core AI license regardless of its Display Mode settings.

    

    • (Web) Updates Audio Settings to be consistent with NVR new FW

      For NVR FW which is higher than 05232022, audio can be turned on in Live only or in both Live and Recording.

      In order to be consistent with NVR new FW, we change audio settings from one toggle to two, so the user can choose to turn on live only or both Live and Recording.

      

      Note: To use this feature, please make sure Bridge and NVR FW are both most up to date.

    • (Web) Adds Manual record feature in Live view

      When the user observes anything important in Live view, they can start recording manually by clicking on the manual record button.

      Note: If the user clicks any other camera or close browser, it will interrupt manual recording and generate a file immediately, so please do not operate during recording.

      When the camera is in recording mode, a red indicator appears on the top left corner. Also, after 10 minutes of recording, a notification window will appear, and the user can choose to continue recording or it will stop automatically if the user does not pay attention.

      

    • (Web) Allows the user to create user group from Vision and batch manage user’s permission

      This feature allows users to create a user group and assign site and permission accordingly. Any user added into the group would inherit permission from the user group. This feature would be greatly helpful if you have a lot of users to manage, you do not need to change permissions one by one, instead you could create the user group’s permissions only.

      

      This feature would also be greatly beneficial when you create a new user. You can simply assign a pre-config user group to a user, then the user will inherit permissions from that user group.

      

• 2. Web Updates

  • IoT Connect supports adding non-supported devices by manually entering their IP and MAC addresses.

    Turing's IoT Connect provides users enhanced convenience and accessibility to securely access their IoT devices' web interfaces remotely.

    This highly sought-after feature has been widely embraced by Turing users, allowing seamless remote device management. While Turing conducts rigorous testing on supported devices to ensure the smooth functioning of IoT Connect, we understand that the market encompasses a vast array of devices. To cater to this diversity, we have introduced support for adding non-supported devices by manually entering their IP addresses or MAC addresses.

    It is important to note that non-supported devices may have web interfaces that require additional configuration for optimal performance. Turing cannot guarantee that the Connect feature will function flawlessly with these devices, as they may exhibit unexpected behavior.

    Additionally, users have the ability to name and categorize their unknown IoT devices, simplifying device identification and management. To modify the name and category of a device, simply select it and click "Edit Device." If you wish to remove a device from the saved list, click "Forget Device."

    This feature is available to customer admins and dealers who sign into the customer’s account with Full Admin Access.

    

  • Merge Share camera management, Audit Log, Display Setting and Authentication into one tab: Org setting

    

  • In Archive page,sSupport play video when user hover over the archived video

    

  • Added the “View Playback” button when playing an event clip from the Live View page.

    

• 3. Partner Portal Updates

  • Supports the purchase of SkyShield via the web

    With the launch of SkyShield, Turing's advanced outdoor surveillance solution, Partner Portal now supports the purchase of SkyShield.

    Before making a purchase on the Partner Portal, please note that it is essential to contact your Turing RSM (Regional Sales Manager) to obtain a quote. Once you have the quote, follow these steps to purchase SkyShield:

    1. Visit the Partner Portal and go to the "Store" section.
    2. Select "SkyShield" from the menu.
    3. Enter the quantities of the desired SkyShield models.
    4. Provide the Turing Quote Number (required).
    5. Review the terms and conditions.
    6. Proceed to Checkout after you agree to the terms.

    For payment, the Partner Portal accepts both credit cards and ACH (Automated Clearing House) transfers. Please keep in mind that ACH payments may take up to 5 business days to process. If additional information is required to process your shipment, a representative from Turing may reach out to you. Otherwise, your orders will be shipped once all the necessary details are provided.

    This feature is currently available exclusively to dealer admins.

    

  • Dealers can now get Edge+ All-in-One Cloud Camera 30-days Free-Trial for their customers.

    To request Edge+ All-in-One Cloud Camera 30-days free trial, go to the “Discover” page and click “Apply Free-Trial For My Customer” button, up to 1 camera per submission. Edge+ free-trial cameras all come with CORE AI license by default. Free-trial submission is subject to approval by Turing Sales Operation. The TPP which applies free-trials for their customers will be responsible for the return or payment of products to Turing when the free-trial period ends.

    This feature is currently available exclusively to dealer admins.

    

    • The web platform now supports the redemption, purchase, and assignment of the new TV-UPG9Y license.

      Partner Portal now supports the addition of TV-UPG9Y, in addition to TV-UPG2Y and TV-UPG4Y licenses. These licenses are designed to extend the license duration for 2, 4, and 9 years, respectively, and can be applied to Edge+, Turing Smart cameras, and compatible third-party cameras.

      It is important to note that the TV-UPG licenses can only be applied to cameras with active licenses.

      Dealers have the option of purchasing the upgrade licenses directly from our Online Store or redeeming master license keys on the Partner Portal if they have purchased the licenses from Distribution. The Manufacturer's Suggested Retail Price (MSRP) are TV-UPG2Y $230, TV-UPG4Y $450, and TV-UPG9Y $1,050.00.

      

    • In the Partner App, dealers are alerted when a customer account they are creating already exists, regardless of the customer account activation status.

      This enhancement ensures that duplicate accounts are not created and helps to streamline the account creation process.

      

    • The Partner App now supports the simultaneous upgrade of multiple Edge+ cameras, enhancing efficiency and convenience.

      

• 4. Release Notes

  • Bridge v2.6.2

    • Added support for 12MP Fisheye Cameras.
    • Added support for calling PTZ Presets.
    • Added support for IP Speaker integration.
    • Changed the default concurrent live view channels to 64 channels.
    • Enabled local streaming for video wall display.
    • Bug fixes.

  • Edge+ v1.36.3

    • Added support for triggering an event when an object leaves a detection area.
    • Updated the default settings of the 3rd video stream.
    • Implemented the capability to capture a snapshot and send events to the cloud before the video is ready, reducing alert notification latency.
    • Added support for Archive and Download.
    • Bug fixes.