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Axis - Turing
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Connecting Axis Cameras Step-by-Step Guide
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TURING VISION®
Unified AI Security Solution for Any Environment (July, 2025)
Unified AI Security Solution power by Turing and AXIS (June, 2025)
TURING VISION® Deck
TURING VISION® - Usage-based License Deck
TURING VISION® Setup Guide Deck
CORE AI vs. New Basic User Experience Deck
TURING VISION® (Education) Deck
Turing Partner Program
Turing Partner Program Deck
Storage Calculator
This storage calculator provides an estimation of the HDD needed to support your security needs.
TURING VISION® Case Study
InSite Property Group
Northeast School District
Promotions
Technical Guides
Smart Installation
Axis - Turing
Axis Quick Start Guide
Connecting Axis Cameras Step-by-Step Guide
Partner Portal
3rd-Party System Integration
Smart Installation
Quick Setup Guide
Integration
Turing & Immix
Turing & PDK
Turing & Brivo
AI Technology
People Search
Facial Recognition
LPR and Vehicle attribute
Turing Hardware and Software
IP Speaker
Connection Illustration
Quick Start Guide (Hardware)
Quick Start Guide (Web Version)
Quick Start Guide (Mobile Version)
3rd Party Camera Integration Guides
Integration Guide for Axis Cameras
Integration Guide for Dahua Cameras
Integration Guide for Hanwha Cameras
Integration Guide for Hikvision Cameras 1: Replacing Hikvision Plug-and-Play NVR with Turing
Integration Guide for Hikvision Cameras 2: Using both Hikvision and Turing Plug-and-Play NVRs
Integration Guide for Hikvision Cameras 3: Using both Hikvision and Turing Non-Plug-and-Play NVRs
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What are the default username and password for NVR and IP cameras?
Username: admin
Password: 123456 -
What is the default IP address of your device?
Both NVR and IP cameras have DHCP enabled by default. It will automatically pick up an IP address of the network when plugged into a network. -
Do you have any device discovery tools?
Yes, Smart Utility is a device management tool that can detect the device’s IP address within the same network, perform general configuration toward the device, firmware upgrade, extract system’s log and etc. -
What are the video content analytic rules supported by your device?
Each of IP camera support the following VCA
- Crossing Line Detection
- Intrusion Detection
- Enter Area Detection
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Which VCA Rules will support the Turing Vision Cloud?
Vision Cloud supports both Intrusion and Enter Area VCA Rules, Cross Line detection is not supported by the Vision Cloud. -
What display output does your NVR support and what is the max resolution to display?
NVR has two local display ports - HDMI and VGA. The maximum resolution is 4K 30Hz. HDMI and VGA are synchronous displays. Both outputs display the same contents. -
Does each of your NVR come with the Turing Vision Bridge?
Yes, all Smart Series NVR should be packaged with our Turing Vision Bridge. If you do not have the bridge, please contact us to send you a Turing Vision Bridge. -
What is the Turing Vision Bridge ? How does it work with your NVR?
A Turing Vision Bridge is a device that sets up a connection for NVR to communicate to our Turing Vision Cloud service. For details, please contact our support, your regional Sales Manager or Sales Engineers. -
How do I upgrade the firmware version of a Network Video Recorder (NVR)?
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A1: Upgrade from a PC
- Download the NVR firmware from the banner message after logging into Vision Web Portal. Save the firmware to a known location in the computer.
- Access the NVR by entering the IP address of the NVR in the web browser.
- Type username and password to login to the NVR.
- Once login to the NVR,
Click on “Setup” tab > Navigate side menu to Maintenance > Maintenance - Under Maintenance > Select “Local Upgrade” tab
Choose NVR as device type
Click on the “Browse” button to browse the firmware saved in step one.
Click on the “Upgrade” button to upgrade the firmware. - There would be a firmware upgrade progress bar showing the upgrade process. Once it reaches 100%, NVR will reboot right after. Firmware has been successfully upgraded when NVR comes back from reboot.
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A2: Upgrade from the local display of the NVR.
- Perform Step 1 from “Upgrade from a PC”. This time save the firmware to a USB flash drive.
- Once firmware has saved in the USB flash drive, remove the drive from the PC and insert it directly to any USB port of the NVR.
- Navigate NVR’s Local Display menu to
Menu > Maintain > Upgrade - Choose “Local” for the Type
Click on the dropdown menu of the “Partition” to select the usb flash drive connected to the NVR. - Select the firmware > click on “upgrade”
- There would be a firmware upgrade progress bar showing the upgrade process. Once it reaches 100%, NVR will reboot right after. Firmware has been successfully upgraded when NVR comes back from reboot.
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A1: Upgrade from a PC
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I have enabled Search People in Analytic. Why are some people not being shown in the People tab?
Is there a limit of how many people I can run face search with?The reason can be that the face is too far away from the camera, or is facing away from the camera such that it will not yield a good face match result.
There is no limit on the number of faces to be detected per customer account. -
What type of recording compression does your NVR support?
H.264 and H.265 video compression are the compression supported by NVR. -
Is there a limit to how long the stream will stay active?
Not at the moment. -
Are we using P2P to stream video to the cloud? When I request a live stream of video, what happens?
Detected event videos are stored in the cloud and are accessible by the account user or administrator until they expire after 30 days. A recording playback is directly streamed from the NVR through the Bridge to the user’s browser. -
How many streams of video can I pull from one camera? What is the limit?
20 streams per each smart series camera. When an IP camera is connected to a NVR, 3 of 20 streams will be occupied - Main Stream / Sub Stream / Third Stream. -
Can I assign permissions to the users?
A user can be assigned permission to view cameras live, playback recording and edit cameras for the sites assigned to this user. -
Can an email be the main account for a bridge and the secondary account for a different bridge?
No, one email address can only be associated with one account. -
How do I keep my bridge’s system and firmware up to date?
Your Turing's bridge can be upgraded via OTA (over-the-air). You will see a pop-up notification whenever a new version is available. To start the process, click "Upgrade" from the pop-up, or go to Settings, select the device you want to upgrade under "Devices", and click the Upgrade button.
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Where can I find configuration guides for legacy 3rd party camera installations?
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Cannot view 3rd party camera Live view on Turing NVR or Turing Vision but cameras show online.
Check the encoding setting of the camera to see if you have enabled H.264+/H.265+ or any advanced compression technology. If YES, please turn it off. Advanced compression technology is proprietary and cannot be supported. -
How to add a brand new 3rd party camera into Turing Vision?
Follow up with manufacturer’s installation guidelines to activate, setup cameras, turn on ONVIF, make sure 3rd party cameras are in the same LAN as Turing NVR. Then refer to Turing Legacy installation guidelines for the rest steps. -
Can I use the Turing NVR to Change the Third-Party camera settings?
Generally, No. The ONVIF protocol can work with time and encoding but usually not with intrusion zone or motion detection settings. It is important to set them in both places to ensure the work. -
Do we utilize Main, Sub, and Third Stream in the Turing Vision Platform?
Yes. The Main is for the HD streaming, the Sub is used as default up to 2*2, and Third is used >2*2. -
How long does it take for the camera settings in the Turing Vision Platform to update?
It may take up to 5 mins to update the camera setting display here if you made any setting change on NVR or Camera. Please be patient with the updating of information to the cloud. -
Will there be any 3rd stream recommendations?
Not exactly, usually the 3rd stream is the lowest resolution stream, compared to the main or sub stream. Just make sure the 3rd stream is lower than 720p. -
Cannot connect camera to NVR and it shows error message: user lock out.
This is because some 3rd cameras have a protection mechanism if the user name/password is incorrect, you could either wait for a certain time period or simply reboot the camera.
TURING VISION Mobile App (Recommended)
Leveraging AI to reimagine the way improving safety, security, and operations
SMART Utility
Software utility on the Windows PC used to discover, upgrade, and modify parameters for the SMART series products on the same LAN.
SMART Station
Management client for the Windows PC and Mac. Allows for local LAN access. Computer hardware not included.
SMART Player
The SMART Player is intended to play back video clips directly extract from the SMART series NVR.
smart IP Cameras
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TP-MEAD4MA28
Turing SMART TP-MEAD4MA28 4MP Active Deterrence Dual-Light SMART Network Turret Camera
TP-MED4M28
TP-MED4M28 & TP-MED4M4 4MP HD TwilightVision IR Turret Network Camera
TP-MED4M4
TP-MED4M28 & TP-MED4M4 4MP HD TwilightVision IR Turret Network Camera
TP-MVD4MV2
TP-MVD4MV2 4MP HD TwilightVision IR VF Turret Network Camera
TP-MED5M28
TP-MED5M28 & TP-MED5M4 5MP HD TwilightVision IR Turret Network Camera
TP-MED5M28C
Turing SMART TP-MED5M28C 5MP VibrantView Full Color Turret IP Camera 2.8mm
TP-MED5M4
TP-MED5M28 & TP-MED5M4 5MP HD TwilightVision IR Turret Network Camera
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TP-MEAD8MA28
Turing SMART TP-MEAD8MA28 8MP Active Deterrence Dual-Light Network Turret Camera 2.8mm
TP-MED8M28
Turing SMART TP-MED8M28 8MP IR Turret IP Camera 2.8mm
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TP-MED8MA28C
Turing SMART TP-MED8MA28C 8MP VibrantView+ Full Color SMART Network Turret Camera
TP-MED4M28C
Turing SMART TP-MED4M28C 4MP Fixed Lens White Light LED VibrantView Full Color
TP-MVD8MV2
TP-MVD8MV2 8MP HD TwilightVision IR VF Turret Network Camera
TP-MFD4A28
TP-MFD4A28 & TP-MFD4A4 4MP HD TwilightVision IR Dome Network Camera
TP-MFD4A4
TP-MFD4A28 & TP-MFD4A4 4MP HD TwilightVision IR Dome Network Camera
TP-MFM4M28
TP-MFM4M28 4MP HD TwilightVision IR Mini Dome Camera
TP-MMD4MV2
TP-MMD4MV2 4MP HD TwilightVision IR VF Dome Network Camera
TP-MFD8M28
Turing SMART TP-MFD8M28 8MP TwilightVision IR Dome IP Camera 2.8mm
TP-MMD8MV2
TP-MMD8MV2 8MP HD TwilightVision IR VF Dome Network Camera
TP-MMB2AV5L
TP-MMB2AV5L 2MP HD TwilightVision IR Bullet Camera
TP-MMB4AV8L
TP-MMB4AV8L 4MP HD TwilightVision IR LPR Bullet Camera
TP-MFB4M28
TP-MFB4M28 & TP-MFB4M4 4MP HD TwilightVision IR Bullet Network Camera
TP-MMB4AV2
TP-MMB4AV2 4MP HD TwilightVision IR VF Bullet Network Camera
TP-MBAD4M28
Turing SMART TP-MBAD4M28 4MP Active Deterrence Bullet IP Camera 2.8mm
TP-MFB4M4
TP-MFB4M28 & TP-MFB4M4 4MP HD TwilightVision IR Bullet Network Camera
TP-MFB5A4C
Turing SMART TP-MFB5A4C 5MP VibrantView Full Color Bullet IP Camera 4mm
TP-MFECM18
TP-MFECM18 is a 12 megapixel high resolution sensor and an ultra-wide angle fisheye lens
TP-MEP5M16-1Y
The TP-MEP5M16-1Y 5MP turret camera is a single-sensor camera capable of viewing a full 180-degree field of view
TP-X2D4M28-1Y
The TP-X2D4M28-1Y dual dome camera includes two separate camera modules combined into the same housing.
TP-X2B8MPR-1Y
The TP-X2B8MPR-1Y panoramic dual sensor camera includes two 4MP sensors stitched into a single image.
TP-MEP8M16-1Y
The TP-MEP8M16-1Y 8MP turret camera is a single-sensor camera capable of viewing a full 180-degree field of view
TP-MBAD8MA28
Turing SMART TP-MBAD8MA28 8MP Active Deterrence Dual-Light Network Bullet Camera 2.8mm
TP-MMB8AV2
TP-MMB8AV2 8MP HD TwilightVision IR VF Bullet Network Camera
TP-MFB8M4C
Turing SMART TP-MFB8M4C 8MP Fixed Lens White Light LED VibrantView Full Color
TP-MPND5MAV2
TP-MPND5MAV2 5MP WDR TwilightVision Active Deterrence Mini PTZ Camera
TP-MPC4AV25W
TP-MPC4AV25W 4MP HD TwilightVision Network PTZ Dome Camera
TP-MPC4AV33
TP-MPC4AV33 4MP WDR TwilightVision Network PTZ Dome Camera
TP-X2PC4A4V25C-1Y
The TP-X2PC4A4V25C-1Y is a 4MP Dual-lens VibrantView and TwilightVision network PTZ dome camera
TP-X2TB4A67-1Y
The TP-X2TB4A67-1Y is a 4MP TwilightVision Bi-Spectrum thermal network bullet camera with active deterrence.
TP-X4D5AV2-1Y
TP-X4D5AV2-1Y 5MP x 4 Multi-Sensor Remote Zoom Camera
TP-X2EAD8MPR-1Y
TP-X2EADMPR-1Y is a panoramic dual sensor active deterrence camera includes two 4MP sensors stitched into a single image
Specialty IP Cameras
TF-AMS5AV2E
TF-AMS5AV2E 5MP x 4 Multi-Sensor Remote Zoom Camera
- 4 fully independent video streams
- Max 2592 x 1944 resolution @ 30FPS
- Max 40M (131ft) surround IR LED
- Remote motorized zoom lens adjustment
- Image rotation modes allow for near-zero blind spots directly below
- Connects to Turing Smart Series NVR (via ONVIF protocol)
TF-AMS5AV2 [Discontinued]
TF-AMS5AV2 5MP x 4 Multi-Sensor Remote Adjustable Camera
- 4 fully independent video streams
- Max 2592 x 1944 resolution @ 30FPS
- Max 40M (131ft) surround IR LED
- Remote PTZ control to adjust zoom and view angles
- Connects to Turing Smart Series NVR (via ONVIF protocol)
- Requires IEEE 802.3bt PoE Class 5 (Power Supply Not Included)
- *Turing Specialty cameras do not currently provide native support for Turing Vision VSaaS. For details, please contact a Turing.AI representative.
smart NVR Series
TR-MRP044GL-B
Turing SMART TR-MRP044GL-B 4CH 4POE NVR Bundle with Turing Bridge
TR-MRP082G2-B
Turing SMART TR-MRP082G2-B 8CH 8POE NVR Bundle with Turing Bridge
TR-MRP164G2-B
Turing SMART TR-MRP164G2-B 16CH 16POE NVR Bundle with Turing Bridge
TR-MR32R-B
Turing SMART TR-MR32R-B 32-CH Performance NVR with Turing Vision Bridge
TR-MR64R-B
Turing SMART TR-MR64R-B 64-CH Performance NVR with Turing Vision Bridge
TURING VISION® V1.66 Release Note
Release date: September 12th 2025
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(General Release) Guardian AI – General License
Guardian AI – General License is a subscription license that unlocks Turing’s LLM-powered Agentic AI platform for any site or customer.
It enables users to:
- Search video with natural language – Instantly find any moment by typing everyday questions, across all connected cameras.
- Receive AI-driven insights – (Coming Soon) Automatically summarize events and trends to support faster decision-making.
- Work faster & smarter – Transform investigations from hours of manual video review to seconds of clear, actionable answers.
The General License is available in flexible terms (1, 3, 5, 10 years) and can be purchased directly through the Turing Partner Portal for easy activation.
Note: Direct upgrades from CORE AI to Guardian AI are not supported in the current release; users must contact the Turing support team for assistance. However, new cameras without an existing license can be activated by purchasing and applying a Guardian AI – General License.
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(General Release) Custom Vehicle Watch List Enhancements
Users can now add a “Note” field when creating a custom vehicle watch list, allowing them to specify the purpose or reason for the list.
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(General Release) Playback Event Retrieval Optimization
When clicking the event bar during playback, retrieval now starts 5 seconds before the actual event.
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(General Release) Optimized Site Creation
Site creation now allows manual input of latitude/longitude and street name, which is helpful where addresses may be unavailable.
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(General Release) Optimized AI Seek
Improved AI Seek to filter out some improper questions.
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(General Release) Turing License Subscription Function
The license subscription function is now live. Once enabled and set up by the dealer, customers can subscribe to licenses on their own.
- Located in Settings → Camera Settings, next to the “Add Camera” button.
- Displays dealer information and license pricing on “Subscribe Now”.
- Allows a mixture of license types to be selected at the same time.
- Payment method can be updated in Settings → Plan & Payment for future subscriptions.
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Optimizations
- Improved Webhook error handling: the system now displays errors and automatically disables Webhooks if too many errors occur within a specific period.
- Optimized P2P streaming switch logic to prevent black screens during streaming transitions.
- Streamlined license request recipient list: dealer administrators and corresponding technicians will now receive license requests.
- EdgePlus Recording Retention Update: SD recordings are now retained for 7 days to optimize onboard SD card storage, effectively doubling overall retention time. HD recording retention remains unchanged, and playback now always defaults to HD quality.
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Fixes
- Resolved an issue where the player’s original size ratio was not consistently applied to all video and snapshot previews.
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(General Release) Guardian AI – General License Promotion
For a limited time, all Turing customers with an active CORE AI license for any camera between September 15th and October 15th will automatically receive a 30-day free trial of the Guardian AI – General License. This offers a chance to experience the new generation of “Search as you speak” functionality.
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(General Release) License Subscription
This function allows dealers to control subscription availability and pricing easily for all individual customers. Revenue share is straightforward, and an optional logo display strengthens the dealer’s brand visibility.
- Enablement pop-up for turning the function on/off.
- Function on/off switch, Stripe setup, and logo upload.
- Turing uses Stripe to share revenue automatically. Turing will pay Stripe’s processing fee during license sales so partners receive the payment difference in full.
- Individual customer price display and settings: partners can choose which license types to display and adjust prices. Turing always takes a fixed price from each license.
- Group pricing policy is available. Note: changing an individual customer’s price removes them from the group.
- Partners can track revenue and subscription history easily.
Turing Vision Updates
Partner Portal
Media Library
Decks
Edge+ Deck
Videos
Flyers
Edge+ Datasheet
TURING VISION® Flyer
Datasheets
EVC5FD256-1Y Datasheet
EVC5FB256-1Y Datasheet
EVC5ZD256-1Y Datasheet
EVC5ZB256-1Y Datasheet
Decks
SiteShield Deck
Videos
Flyers
SiteShield Flyer
TURING VISION® Flyer
Datasheets
SS-KG1-360-2B Data Sheet
SS-KG1-360-2T Data Sheet
SS-KG1-EG-2B Data Sheet
SS-KG1-STD-2B Data Sheet
SS-KG1-STD-2T Data Sheet
SS-KG1-STD-ADB Data Sheet
SS-KG1-STD-ADT Data Sheet
SS-KG1-STD-TLP Data Sheet
Guides
SiteShield Setup Guide
SiteShield ISP Configuration Guide
Flyers
Turing Outdoor Flyer
Datasheets
LS-KG2-STD-3Y Data Sheet
Guides
Solar Shield Configuration Guide
SolarShield Standard Version Installation Guide
ISP Configuration Guide
Datasheets
TF-TVWALL-A Datasheet
Guides
Turing Video Wall User Guide
Datasheets
TP-IPS15 Datasheet
TP-IPS30 Datasheet
Guides
IP Speaker Start Guide
Decks
TURING VISION® Deck
TURING VISION® - Usage-based License Deck
Videos
Flyers
3rd-Party Cameras Flyer
TURING VISION® Flyer
AI Flyer
Intelligent Alerts Flyer
User Subscription Flyer
3rd Party Camera Integration Guides
Integration Guide for Axis Cameras
Integration Guide for Dahua Cameras
Integration Guide for Hanwha Cameras
Integration Guide for Hikvision Cameras 1: Replacing Hikvision Plug-and-Play NVR with Turing
Integration Guide for Hikvision Cameras 2: Using both Hikvision and Turing Plug-and-Play NVRs
Integration Guide for Hikvision Cameras 3: Using both Hikvision and Turing Non-Plug-and-Play NVRs
Decks
TURING VISION® (Cannabis) Deck
Videos
Flyers
Cannabis Flyer
TURING VISION® Flyer
AI Flyer
Intelligent Alerts Flyer
User Subscription Flyer
Decks
TURING VISION® (Daycare) Deck
Videos
Flyers
Daycare Flyer
TURING VISION® Flyer
AI Flyer
Intelligent Alerts Flyer
User Subscription Flyer
Decks
TURING VISION® (Education) Deck
Videos
Flyers
Education Flyer
TURING VISION® Flyer
AI Flyer
Intelligent Alerts Flyer
User Subscription Flyer
Case Studies
Northeast School District
Flyers
Electrical Substations Flyer
Decks
TURING VISION® (Property Management) Deck
Flyers
Property Management Flyer
TURING VISION® Flyer
AI Flyer
Intelligent Alerts Flyer
User Subscription Flyer
