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Product Returns & Service

RMA Request

Tell us what you need to return. Add only the equipment included in this request. * Required fields

01

Contact details

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Request details

Return type *

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Equipment to return

Use one row per model and issue. For multiple units, list each serial number. Enter "Unknown" if unavailable.

1 of 8 entries
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Comments & return instructions

Before you ship

  • No return will be accepted without an RMA number.
  • Contact rma@turingvideo.com to obtain your RMA number or ask questions.
  • Mark the RMA number on every shipping label and package.

Your submission will be sent to our RMA team and a confirmation email will be sent to you. An RMA number must be issued separately before you ship.

Turing AI · RMA Department