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Turing + Axis

Axis Camera
Configuration Guide

Step-by-step instructions for setting up Axis cameras with Turing Vision — from firmware preparation and camera enrollment to ACAP installation and final AI configuration.

Requirements

Axis OS 11.11+LTS Track

Cameras must run the LTS track for compatibility, security, and stability.

SD Card Required

An SD card is required in each Axis camera for Turing Direct-to-Cloud operation.

License Required

TV-ACAI-3Y

Turing Axis Cloud & AI License — per camera channel.

Download PDF
01

Prepare the Axis Camera

Before beginning the Axis integration, ensure the hardware is ready:

SD Card Required

An SD card must be installed in the Axis camera for Turing Direct-to-Cloud operation.

Update Firmware

Update the camera to the LTS Track (Axis OS 11.11 or higher). This is required for compatibility.

Axis Camera Firmware Upgrade

Axis Camera – Maintenance: Firmware Upgrade

Time Sync (Important)

Go to System > Date and Time and set the camera to use an NTP server (e.g., pool.ntp.org).

⚠ Inaccurate time will cause the secure cloud handshake to fail. Always verify NTP sync before proceeding.
Axis Camera Date and Time Settings

System > Date and Time in Axis camera UI

02

Add Camera in Turing Portal (Single Add)

  1. 1In the Turing Partner Portal, select the Customer Account and request Admin Access.
  2. 2Sign in as Customer, then go to Settings > Camera Settings > + Add Cameras.
  3. 3Select or create a Customer Site, click Add Device, and choose Add Integrated Axis Cameras.
Turing Portal – Add Integrated Axis Cameras
Select (+) Add Single Camera via MAC Address. Batch add is only available if an Axis camera has already been previously added.
Add Single Camera via MAC Address

Enter the camera's MAC address, Username and Password, and click Validate.

Enter camera MAC address and validate

Once the camera has been identified, you can edit the name, then click Add and Activate.

Add and Activate camera
✅ You have successfully added a single Axis camera. Continue to Step 3, or skip to Step 5 for final configuration.
03

Download and Install the Turing ACAP

Install the Turing ACAP application in the Axis Camera. This is the "bridge" software that runs inside the camera.

ACAP Installation Status
  1. 1Select the View Sheet section and find the Turing Axis ACAP file that matches your camera model.
  2. 2Download the version that matches your camera's processor: aarch64 or armv7hf.
  3. 3Unzip the package to prepare for installation.
View Sheet – Download Turing ACAP

Install on Camera

Open the camera's web interface and go to Apps. Click Add app (+), upload the downloaded ACAP files, and click Install. Install all 3 ACAP apps one by one.

Install ACAP app dialog

Axis Camera – Install an App

Turing ACAP apps enabled

turing_minibox and turing_zenod enabled

Once installed, locate and enable the "turing_minibox" and "turing_zenod" apps. Also toggle the AXIS Object Analytics app to started, if available.
04

Batch Add Cameras (Optional)

Batch add is only available if at least one Axis camera has already been added to the account. Turing handles ACAP installation automatically during the batch process.
  1. 1In the Turing Partner Portal, select the Customer Account and request Admin Access.
  2. 2Sign in as Customer, go to Settings > Camera Settings > + Add Cameras.
  3. 3Select the Customer Site, click Add Device, choose Add Integrated Axis Cameras.
  4. 4You will see your existing Axis camera. Select (+) Batch Add.
Add Integrated Axis Cameras – Batch
Select Batch Add option

Select Cameras to Add

Select the Axis cameras you wish to add. Ensure the camera credentials (username and password) are entered correctly. Once all cameras are selected, click Continue.

Select cameras to batch add

Once cameras have been identified, edit names as needed, then click Add and Activate.

Add and Activate batch cameras
✅ You have successfully completed the Axis batch camera add.
05

Final Configuration

Make final adjustments and modifications to your cameras after adding them.

1

Apply Turing License

Assign the TV-ACAI-3Y license to each camera channel to activate cloud AI features.

2

Open Camera Settings

Go to the Cameras tab and click the Gear icon for your Axis camera settings.

3

Enable AI Detection

Toggle on Person/Vehicle detection; create and adjust intrusion zones as needed.

4

Verify Connection

Check the live stream to ensure the connection is stable and AI events are being generated.

✅ Setup complete! Your Axis cameras are now connected to Turing Vision with AI detection enabled.

Need Help with Your Setup?

Our team can guide you through the entire Axis + Turing integration process.

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